It's no secret that we have a special place for apes and monkeys in our
heart. We are Mighty Ape after all. We recently adopted two orangutans, named Happi and Popi, through The Orangutan Project.
The Orangutan Project is a charity that supports orphaned orangutans living
in rescue and rehabilitation centres in Borneo and Sumatra. All of the adoption
money raised by The Orangutan Project goes directly to helping orphans at care
centres and providing opportunities for a safe return to the wild.
If you'd like to join us in supporting these beautiful creatures swing by The Orangutan
Project's website for details on how to donate to the cause or adopt an
orangutan.
Our Gorilla Rigs team has put together this one-of-a-kind Cherry
Pink Chimp Gaming PC for you to bid on and raise funds for the New
Zealand Breast Cancer Foundation. Swing by our TradeMe listing now to place
your bid!
We all have mothers, sisters, daughters and other women in our life that we
couldn't imagine losing, but with a disease like Breast Cancer claiming the
lives of over 600 women each year in New Zealand alone,
chances are we'll all know someone diagnosed sooner or later.
All proceeds from the sale of this rig will be going to the New Zealand Breast
Cancer Foundation to give them more ammo for their arsenal in the fight
against Breast Cancer.
Continue reading...
As part of Mighty Ape’s commitment to being an environmentally sustainable
e-commerce store we have decided to introduce a minimum order value of $10
(excluding shipping) on all orders.
Mighty Ape is a delivery business, which means every order contains
additional packaging materials, is driven by courier, and in many cases flown by
plane. This all adds up to have an impact on the environment. Implementing a
minimum order value is an effective tool that will assist us in reducing the
volume of small deliveries that go out each day. This will help us to reduce the
packaging use and carbon footprint of small orders, and also encourages more
sustainable shopping habits.
We do appreciate that this may be an inconvenience for some customers but we
believe that the benefits of this small change outweigh the negatives. If you
are intending to order a number of items we encourage you to consider
consolidating them into one order. If you're not ready to group items together
so they exceed $10 you can also use the Wish List feature so that you can place
the order at your convenience. This will assist us in our effort to reduce our
impact on the environment.
Please note that orders for digital products, such as electronic gift
vouchers and Primate subscriptions, will be unaffected by this policy. You can
still place orders for digital products below $10 as normal. Marketplace orders
are also unaffected by this policy.
Congratulations to our winners below!
- C Roff
- H Kennard
- A Piggot
- C Wilson
- J Corroenne
The annual July Toy Sale season has begun! Be in to WIN one of FIVE Toy
prize packs valued over $1,000 each!
Simply purchase any Toy during the month of July and you are
automatically in the draw to WIN!
Continue reading...
We're excited to announce that we have extended our Same
Day Delivery service to customers in Hamilton!
To celebrate the launch we are giving away a FREE Same Day
Delivery worth $15 each to 20 lucky Hamilton-based customers.
To go into the draw to win simply use Same Day Delivery on any order(s)
placed and delivered to Hamilton between Monday, 22 June and Monday, 29 June
2020. Twenty winners will be randomly drawn on Tuesday, 30 June and will
receive a credit of $15 to cover the cost of their Same Day Delivery.
Continue reading...
Our Easter Egg
hunt competition ended last night so no doubt you are all wondering whether
you won the big prize or not. We'll get to that, but first here are some
statistics from this year's Easter Egg Hunt…
A total of 5,709 people attempted our Easter Egg Hunt and found at
least one egg. Of that, 4,633 people successfully found all eight of the
special eggs. In total 40,246 eggs were found! It was our biggest Easter
Egg Hunt ever. We hope that it was a fun distraction for you all during the
lockdown. According to our data, the Green Egg was the easiest to find, and the
Purple Egg was the most difficult.
For those of you who didn't find all eight eggs, here are the product pages
where they were located:
Now for the important part; who won the prizes?
Continue reading...
UPDATE: Competition now closed. Winners announced here.
Looking for a fun distraction during the lockdown? Our awesome Easter
Egg Hunt is back! This Easter we've got over $1600 worth of prizes up
for grabs – we're giving you all the chance to WIN an epic LEGO Prize
Pack, a Beats Headphones Prize OR Sunbeam Prize,
and more!
The Mighty Ape Bunny has hidden 8 Mighty Easter eggs
around our site. They look like this (pictured below) and they've been
discreetly placed at the bottom of 8 product pages. We have
millions of products listed on our site so you're going to need to be
clever to find them!
You'll find eggs in the following categories – Food & Drink,
Electronics, Books, Games, Toys, Collectibles, Movies & TV, and Music.
Many of the products are not essential items so make sure to select
“Show me: All Products” on the yellow strip at the top of
the website while you are hunting.
To make the Easter Egg Hunt a little easier here are eight handy
clues to help you find them:
Continue reading...
(Updated 11:39 am, Tuesday, 31 March)
Kia ora Mighty Ape customers,
As the COVID-19 situation develops in New Zealand we are monitoring the
situation and taking steps to ensure that the health and safety of customers and
staff at Mighty Ape is a priority while we supply essential goods.
What we are doing:
- Following New Zealand Ministry of Health guidance and
providing updates to staff.
- Staff have zero contact with members of the public or customers while
onsite.
- Office and administration staff working remotely
- Distribution staff are split into separate isolated shifts and numbers
working have been reduced
- Physical distancing protocols, layout changes, signage, and floor markings
have been implemented to ensure staff are not in close contact.
- Staff have been allocated specific break rooms, bathrooms, and other
facilities to further reduce contact between team members.
- Staff have staggered break times
- Hygiene protocols are in place including access to handwashing facilities
and hand sanitiser
- Thorough and frequent cleaning schedules are in place for all work and
common areas and equipment in use
For pickups customers:
To protect the health of customers during COVID-19 we are currently not
accepting new Pick Up orders.
Continue reading...
Customer satisfaction research and ratings company Canstar
Blue has awarded Mighty Ape the Most Satisfied Customers Award in their
Online Retailers category for 2020.
Overall, Mighty Ape swung in as the top online store for overall
satisfaction, earning 5 stars. We also received 5 stars for speed of delivery
and ease of site navigation, and 4 stars for range of products and range of
brands.
Mighty Ape's Marketing Manager Gracie MacKinlay had the following to say on
the win, “We are thrilled and humbled to receive Canstar Blue's Most
Satisfied Customer Award in the Online Retailers category. We'd like to thank
all of our customers who have believed in us all these years and we'll continue
working hard to provide them with a great online shopping experience. This award
is a recognition of our customer-centric approach. Putting customers first is
one of our core values. All of our business decisions, big or small, are based
on our core values.”
Mighty Ape was also recently voted by customers as PriceSpy's Shop
of the Year for the second year in a row and currently holds a 4.9/5 rating on Google for
customer satisfaction based on 31,000+ reviews.
If you have purchased a RoyalBaby Bike from Mighty Ape in the last 18 months
you may have a bike that is affected by this product safety recall. See below
for details about which bikes are affected by this recall.
RoyalBaby Childrens Bikes
- Royal Baby: BMX Freestyle – 16 inch Bike (Blue, Green, Orange, Pink
[1] [2] & Red)
- Royal Baby: Bull Dozer – 16 inch Bike (Black)
- Royal Baby: Flying Bear – 16 inch Bike (Red & Yellow)
- Royal Baby: H2 Royalite – 16 inch Bike (Orange)
- Royal Baby: Honey – 14 inch Bike (Black, Purple
[1] [2] & Red)
- Royal Baby: Jenny – 14 &
16 inch
Bike (White)
- Royal Baby: Little Swan – 14 inch Bike (Pink)
- Royal Baby: Mermaid – 14 &
16 inch
Bike (Pink)
- Royal Baby: Space No. 1 – 14 inch Bike (Black
& Orange)
- Royal Baby: Space No. 1 – 16 inch Bike (Black
& Orange)
- Royal Baby: Space shuttle – 14 inch Bike (Black
& Purple)
- Royal Baby: Space shuttle – 16 inch Bike (Black
& Purple)
Sold by Mighty Ape Ltd between 14th September 2018 –
29 November 2019
Defect: The product does not comply with the requirements of
the Product Safety Standards (Pedal Bicycle) Regulations 2000. The Bicycles do
not have a rear pedal brake mechanism
Hazard: In the absence of a rear back-pedal brake, children
may not be able to brake sufficiently using the hand brakes, which may result in
an accident and injury of the rider.
What to do: Stop using the bicycle and contact Mighty Ape to
arrange a return and refund
Mighty Ape will be in contact with all customers that were originally sold an
affected bicycle via email to arrange a return and refund.
Contact details:
Email: orders@mightyape.co.nz
Online: Contact form or web chat
Social: message our Facebook or Instagram
Continue reading...
