Up-to-date information about Mighty Ape's response to coronavirus (COVID-19)

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Easter Egg Hunt: WIN an epic LEGO Prize Pack + more!

Company

167 comments By Che

Looking for a fun distraction during the lockdown? Our awesome Easter Egg Hunt is back! This Easter we've got over $1600 worth of prizes up for grabs – we're giving you all the chance to WIN an epic LEGO Prize Pack, a Beats Headphones Prize OR Sunbeam Prize, and more!

The Mighty Ape Bunny has hidden 8 Mighty Easter eggs around our site. They look like this (pictured below) and they've been discreetly placed at the bottom of 8 product pages. We have millions of products listed on our site so you're going to need to be clever to find them!

You'll find eggs in the following categories – Food & Drink, Electronics, Books, Games, Toys, Collectibles, Movies & TV, and Music. Many of the products are not essential items so make sure to select “Show me: All Products” on the yellow strip at the top of the website while you are hunting.

To make the Easter Egg Hunt a little easier here are eight handy clues to help you find them:

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COVID-19 Updates

Company

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(Updated 11:15 am Monday, 6 April)

Kia ora Mighty Ape customers,

We are actively monitoring the COVID-19 situation in New Zealand and will keep you informed here about any changes that may affect our service. Please check back here for our most up-to-date information about our response to COVID-19.

We're now shipping essential goods orders

We are pleased to announce that we have been given the greenlight to ship orders for essential products during the COVID-19 Alert Level 4 lockdown.

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Keeping our community safe from COVID-19

Company

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(Updated 11:39 am, Tuesday, 31 March)

Kia ora Mighty Ape customers,

As the COVID-19 situation develops in New Zealand we are monitoring the situation and taking steps to ensure that the health and safety of customers and staff at Mighty Ape is a priority while we supply essential goods.

What we are doing:

  • Following New Zealand Ministry of Health guidance and providing updates to staff.
  • Staff have zero contact with members of the public or customers while onsite.
  • Office and administration staff working remotely
  • Distribution staff are split into separate isolated shifts and numbers working have been reduced
  • Physical distancing protocols, layout changes, signage, and floor markings have been implemented to ensure staff are not in close contact.
  • Staff have been allocated specific break rooms, bathrooms, and other facilities to further reduce contact between team members.
  • Staff have staggered break times
  • Hygiene protocols are in place including access to handwashing facilities and hand sanitiser
  • Thorough and frequent cleaning schedules are in place for all work and common areas and equipment in use

For pickups customers:

To protect the health of customers during COVID-19 we are currently not accepting new Pick Up orders.

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Mighty Ape wins Canstar Blue’s Most Satisfied Customers Award

Company

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Customer satisfaction research and ratings company Canstar Blue has awarded Mighty Ape the Most Satisfied Customers Award in their Online Retailers category for 2020.

Overall, Mighty Ape swung in as the top online store for overall satisfaction, earning 5 stars. We also received 5 stars for speed of delivery and ease of site navigation, and 4 stars for range of products and range of brands.

Mighty Ape's Marketing Manager Gracie MacKinlay had the following to say on the win, “We are thrilled and humbled to receive Canstar Blue's Most Satisfied Customer Award in the Online Retailers category. We'd like to thank all of our customers who have believed in us all these years and we'll continue working hard to provide them with a great online shopping experience. This award is a recognition of our customer-centric approach. Putting customers first is one of our core values. All of our business decisions, big or small, are based on our core values.”

Mighty Ape was also recently voted by customers as PriceSpy's Shop of the Year for the second year in a row and currently holds a 4.9/5 rating on Google for customer satisfaction based on 31,000+ reviews.

Share Your Order & Win a $100 Mighty Ape Voucher

Company

75 comments By Paul

Want to win a $100 Mighty Ape voucher to spend at your favourite online store?

Next time you order from Mighty Ape, snap a picture of your order when it arrives and post it on Twitter or Instagram with the hashtag #mightyapegoodies and you're in the draw to win. You can also enter on Facebook by posting your picture directly on the Mighty Ape Facebook page with the hashtag #mightyapegoodies – it's that easy!

You can improve your odds and enter a maximum of three times per order by sharing on all three social networks.

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PRODUCT SAFETY RECALL: RoyalBaby Childrens Bikes

Company Toys

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If you have purchased a RoyalBaby Bike from Mighty Ape in the last 18 months you may have a bike that is affected by this product safety recall. See below for details about which bikes are affected by this recall.

RoyalBaby Childrens Bikes

  • Royal Baby: BMX Freestyle – 16 inch Bike (Blue, Green, Orange, Pink [1] [2] & Red)
  • Royal Baby: Bull Dozer – 16 inch Bike (Black)
  • Royal Baby: Flying Bear – 16 inch Bike (Red & Yellow)
  • Royal Baby: H2 Royalite – 16 inch Bike (Orange)
  • Royal Baby: Honey – 14 inch Bike (Black, Purple [1] [2] & Red)
  • Royal Baby: Jenny – 14 & 16 inch Bike (White)
  • Royal Baby: Little Swan – 14 inch Bike (Pink)
  • Royal Baby: Mermaid – 14 & 16 inch Bike (Pink)
  • Royal Baby: Space No. 1 – 14 inch Bike (Black & Orange)
  • Royal Baby: Space No. 1 – 16 inch Bike (Black & Orange)
  • Royal Baby: Space shuttle – 14 inch Bike (Black & Purple)
  • Royal Baby: Space shuttle – 16 inch Bike (Black & Purple)

Sold by Mighty Ape Ltd between 14th September 2018 – 29 November 2019

Defect: The product does not comply with the requirements of the Product Safety Standards (Pedal Bicycle) Regulations 2000. The Bicycles do not have a rear pedal brake mechanism

Hazard: In the absence of a rear back-pedal brake, children may not be able to brake sufficiently using the hand brakes, which may result in an accident and injury of the rider.

What to do: Stop using the bicycle and contact Mighty Ape to arrange a return and refund
Mighty Ape will be in contact with all customers that were originally sold an affected bicycle via email to arrange a return and refund.

Contact details:
Email: orders@mightyape.co.nz
Online: Contact form or web chat
Social: message our Facebook or Instagram

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2020 Oscar Nominations

DVDs & Blu-ray Company

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The nominations for the 92nd Academy Awards were announced earlier this month. The awards ceremony will be held on the 10th of February at the Dolby Theatre in Hollywood. It was announced that there would be no host for the show this year but organisers have said there will “stars, performances and surprises”.

Here is a list of all the nominees:

Best Picture
Ford v Ferrari
The Irishman
Jojo Rabbit
Joker
Little Women
Once Upon a Time…in Hollywood
Marriage Story
Parasite
1917

Actor in a Leading Role
Antonio Banderas – Pain and Glory
Leonardo DiCaprio – Once Upon a Time…in Hollywood
Adam Driver – Marriage Story
Joaquin Phoenix – Joker
Jonathan Pryce – The Two Popes

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FREE Saturday Delivery Upgrade!

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Need something delivered urgently this weekend? We're offering a FREE Saturday Delivery Upgrade (standard delivery fee applies) on orders placed by 2PM today! Here's how to get it:

  • Check that the products in your order are In Stock at Mighty Ape
  • Check that your delivery address is within our Eligible Saturday Delivery suburbs
  • Tick the Saturday Delivery box at the checkout (it will show as free) to receive Saturday Delivery at no additional cost

Our Saturday delivery upgrade is a paid service, so why not take advantage of this free upgrade offer while you can! The cut-off time for this is 2PM Friday, 20 December 2019.

Learn more about our Saturday Delivery service here. Even better, become a Primate, you will get unlimited free deliveries and upgrades every day!

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Mighty Ape is PriceSpy's Shop of the Year 2019!

Company

5 comments By Che

PriceSpy has announced that Mighty Ape has been voted as Shop of the Year for 2019 for the second year in a row.

Shop of the Year is PriceSpy's pe­ople's choice award for the best and most popular online shop in New Zealand. It's an honour to win any award, but it means even more when it's an award voted by customers.

Our whole team works tirelessly to provide our customers with a great online shopping experience. We would like to thank everyone for recognising our effort.

PriceSpy sent over a massive chocolate cake from Bluebells Cakery to help us celebrate the win. We can confirm that it was delicious!

Toys Christmas Giveaway!

Company Toys

7 comments By Hayley

The Christmas countdown has begun! Win DAILY prizes!

We know there's nothing quite like the gift of giving so this month we are giving away over $12,000 worth of Toys this month!

We've got a prize pack to be won EVERY DAY in the lead up to Christmas from the 1st – 24th of December! Each pack is worth over $499 and is filled with some amazing goodies! Simply purchase anything from our Toys department and you will gain entry to the draw to WIN!

Every Toy (excludes Marketplace) order gives you an entry to the prize running for that day – keep coming back and ordering over multiple days to be in multiple draws! ;)
Every order placed will also give you another entry to our site-wide Mighty 24 days of Christmas competition – so get shopping!

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