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A bit about Mighty Ape

MonkeyApe

We don't like to boast (much), but Mighty Ape scored Excellence in Customer Service Delivery and the Supreme Business Excellence Award at the 2014 Westpac Auckland Business Awards Northern. Mighty Ape also won four significant awards at the 2012 NetGuide Web Awards including Best Online Shopping site and the top award Best Overall Site.

We've been in business for over a decade and during that time we've earned a reputation for providing a fast, safe, reliable, affordable and fun online shopping experience.

  • Fastest Delivery

    We guarantee overnight delivery within New Zealand on over 411,204 of our best selling products. Our Auckland warehouse holds tons of stock and is minutes away from New Zealand's best suppliers and distributors. We work with CourierPost to ensure your order is picked, packed and delivered to your door (with tracking) with care and speed.

  • Best Support

    We believe in putting the customer first and have one of the best customer service teams in the business. We delight in ensuring your online shopping experience is a happy one. Shop with Mighty Ape and enjoy 0800 phone support within business hours and 24/7 support via email. We're also active on both Facebook and Twitter.

  • Widest Range

    We have over 6 million fantastic products in our catalogue including games, books, movies, home and office products, toys and collectibles, music, electronics and computers. Our best sellers are held in stock in our warehouse in Auckland, with back catalogue products ordered as required from over 120 different local and international suppliers.

  • Lowest Prices

    Our business is more efficient than a retail store which means you'll enjoy every day low prices on our entire catalogue of over 6 million products. We also offer Daily Deals and regular sales across entire categories. We'll also try to price match any of our competitors to ensure you always pay the lowest price.

 


What our customers are saying

No complaints - you seem to work well and always prompt and reliable I find in your service. THANK YOU ALL

Jenny L from Wellington, NZ. (August 2015)

Wow I'm so impressed with how fast you replied and got everything sorted out for me. Thankyou so much.

Rebecca B from Christchurch, NZ. (August 2015)

I think you are giving good customer support. I have no problem recommending you to anyone. It is a pleasure to do business with you. And many thanks for getting back to me in such a timely manner,there are few companies that do this.

Brian M from Waihi, NZ. (August 2015)

Read more customer testimonials

 
 

It takes more than just a pretty website to create an award-winning online shopping site. Based in Albany on Auckland's North Shore, Mighty Ape is run from a large open-plan office that's connected directly to a vast 5,500m2 warehouse. On a busy day, there are as many as 100 hard working monkeys under a single roof!

The Mighty Ape HQ...

Our Warehouse

New Zealand's Biggest Online Store

Mighty Ape operates out of a 5,500m2 distribution centre in Albany, on Auckland's North Shore. 411,204 of our fastest selling products are held in stock and can be delivered overnight anywhere in New Zealand (or delivered the same-day if you live in Auckland, Wellington or Christchurch).

Picking your order

Ready for your order

The backend systems that power Mighty Ape are custom made by our in-house web development team. New products are stocked in, assigned to a bin and then shelved in a location that's easy to find. When you place your order, we know exactly where to find what you want to buy.

Packing your order

Made to measure

When the products in your order have been picked, they go to our dispatch team for labeling and packaging. Depending on the size of your order, your products will either be sent in a branded Mighty Ape box or courier satchel.

Innovative solutions

Innovative solutions

We love experimenting with new systems to ensure customers enjoy the same speedy service no matter how big the company grows. Our new conveyor system automatically sorts orders into the correct region (e.g. Auckland, North Island, South Island & Australia) to accelerate courier processing.

Picking your order

Walking is overrated

The fastest way to get around our distribution centre is in one of these - lots of fun :P

Local team

Local team

Mighty Ape is a NZ-owned company and we all work together from the same premises in Auckland (with the exception of a handful of remote workers in the South Island, Japan and Australia).

Monkeying around

Monkeying around

We like to have fun at work. We love the products we sell, and most of us were customers before coming on the payroll.

Support when you need it

Support when you need it

Our team of trained service monkeys is available by 0800 phone during normal business hours, and 24 hours 7 days a week by email. We're based right here in Auckland at Mighty Ape HQ and can get the answers to your questions quick-smart.