We don't like to boast (much), but Mighty Ape scored Excellence in Customer Service Delivery and the Supreme Business Excellence Award at the 2014 Westpac Auckland Business Awards Northern. Mighty Ape also won four significant awards at the 2012 NetGuide Web Awards including Best Online Shopping site and the top award Best Overall Site.
We've been in business for over a decade and during that time we've earned a reputation for providing a fast, safe, reliable, affordable and fun online shopping experience.
We guarantee overnight delivery within New Zealand on over 453,646 of our best selling products. Our Auckland warehouse holds tons of stock and is minutes away from New Zealand's best suppliers and distributors. We work with CourierPost to ensure your order is picked, packed and delivered to your door (with tracking) with care and speed.
We believe in putting the customer first and have one of the best customer service teams in the business. We delight in ensuring your online shopping experience is a happy one. Shop with Mighty Ape and enjoy 0800 phone support within business hours and 24/7 support via email. We're also active on both Facebook and Twitter.
We have over 6 million fantastic products in our catalogue including games, books, movies, home and office products, toys and collectibles, music, electronics and computers. Our best sellers are held in stock in our warehouse in Auckland, with back catalogue products ordered as required from over 120 different local and international suppliers.
Our business is more efficient than a retail store which means you'll enjoy every day low prices on our entire catalogue of over 6 million products. We also offer Daily Deals and regular sales across entire categories. We'll also try to price match any of our competitors to ensure you always pay the lowest price.
What our customers are saying
I placed my first order with Mighty Ape on Wednesday night, and a follow up on Thursday morning. Then I spotted the option to combine my 2 orders into one. And then I spotted the pick up option. After a few IMs and a quick phone call to confirm my orders were combined, and that I could change a delivery to a pick up, and then to confirm the address and directions to find the pick up point, I swung by to collect my order, and found it had already been picked (100% accurately) and bagged for me to collect. Overall the experience was great, from the people I dealt with on chat and the phone, to the guy at the warehouse pick up point. The whole experience was just fantastic customer service all the way through :)
Good and fast service, awesome packaging.
First time I have used Mighty Ape but I am very impressed with the service and communication in regards to my item being sent. Even sending an e-mail to inform me the item has arrived... Keep up the great service, I'll be buying more...
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It takes more than just a pretty website to create an award-winning online shopping site. Based in Albany on Auckland's North Shore, Mighty Ape is run from a large open-plan office that's connected directly to a vast 5,500m2 warehouse. On a busy day, there are as many as 100 hard working monkeys under a single roof!