We don't like to boast (much), but Mighty Ape scored Excellence in Customer Service Delivery and the Supreme Business Excellence Award at the 2014 Westpac Auckland Business Awards Northern. Mighty Ape also won four significant awards at the 2012 NetGuide Web Awards including Best Online Shopping site and the top award Best Overall Site.
We've been in business for over a decade and during that time we've earned a reputation for providing a fast, safe, reliable, affordable and fun online shopping experience.
We guarantee overnight delivery within New Zealand on over 475,073 of our best selling products. Our Auckland warehouse holds tons of stock and is minutes away from New Zealand's best suppliers and distributors. We work with CourierPost to ensure your order is picked, packed and delivered to your door (with tracking) with care and speed.
We believe in putting the customer first and have one of the best customer service teams in the business. We delight in ensuring your online shopping experience is a happy one. Shop with Mighty Ape and enjoy live chat support within business hours and 24/7 support via email. We're also active on both Facebook and Twitter.
We have millions of fantastic products in our catalogue including games, books, movies, home and office products, toys and collectibles, music, electronics and computers. Our best sellers are held in stock in our warehouse in Auckland, with back catalogue products ordered as required from over 120 different local and international suppliers.
Our business is more efficient than a retail store which means you'll enjoy every day low prices on millions of products. We also offer Daily Deals and regular sales across entire categories. We'll also try to price match any of our competitors to ensure you always pay the lowest price.
What our customers are saying
Headset replacement I have had my Logitech headset for just a few months when one side of the speaker broke so I emailed Mighty Ape and there response was absolutely outstanding. They asked me to send the broken headset back reply paid so no cost to me but I was eagerly wanting to resolve the issue so I paid for express post. That was a Tuesday, I received an email on Wednesday letting me know that they had received it and another email letting me know that they was a new headset on its way to me. So Thursday morning at 8 am guess what a new headset was delivered. You cannot get any better customer service than that ANYWHERE. Thank you and anyone buying from Mighty Ape you are buying from a company that cares about there customers. Regards Rick
Brilliant Service What fantastic service I have just received from Mighty Ape. I placed an order for DVD's yesterday afternoon and tonight I will be watching what was sent to me. Might I add they were sent from one end of New Zealand to arrive at the other end. I will not hesitate to place another order with the Mighty Ape team of Monkeys. Thanks again.
Amazing quality with almost no delay. Great customer service extremely helpful from price matching to checking where a package is. Ordered many a package form the website and have only had a single issue, a package was shipped a single day later than anticipated. No real complaints here. :)
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It takes more than just a pretty website to create an award-winning online shopping site. Based in Albany on Auckland's North Shore, Mighty Ape is run from a large open-plan office that's connected directly to a vast 5,500m2 warehouse. On a busy day, there are as many as 100 hard working monkeys under a single roof!