We don't like to boast (much), but Mighty Ape scored Excellence in Customer Service Delivery and the Supreme Business Excellence Award at the 2014 Westpac Auckland Business Awards Northern. Mighty Ape also won four significant awards at the 2012 NetGuide Web Awards including Best Online Shopping site and the top award Best Overall Site.
We've been in business for over a decade and during that time we've earned a reputation for providing a fast, safe, reliable, affordable and fun online shopping experience.
We guarantee overnight delivery within New Zealand on over 407,457 of our best selling products. Our Auckland warehouse holds tons of stock and is minutes away from New Zealand's best suppliers and distributors. We work with CourierPost to ensure your order is picked, packed and delivered to your door (with tracking) with care and speed.
We believe in putting the customer first and have one of the best customer service teams in the business. We delight in ensuring your online shopping experience is a happy one. Shop with Mighty Ape and enjoy 0800 phone support within business hours and 24/7 support via email. We're also active on both Facebook and Twitter.
We have over 6 million fantastic products in our catalogue including games, books, movies, home and office products, toys and collectibles, music, electronics and computers. Our best sellers are held in stock in our warehouse in Auckland, with back catalogue products ordered as required from over 120 different local and international suppliers.
Our business is more efficient than a retail store which means you'll enjoy every day low prices on our entire catalogue of over 6 million products. We also offer Daily Deals and regular sales across entire categories. We'll also try to price match any of our competitors to ensure you always pay the lowest price.
What our customers are saying
My experience with Mighty Ape has been an absolute pleasure. The monkeys who man the phones have helped resolve issues with couriers on the spot, delivered on time and offered prices equal to or often better than those of other retailers. I am constantly recommending Mighty Ape to friends and family, oh and strangers in bus stops. 10/10
So, by now everyone and their pet monkey knows that Mighty Ape is without a doubt the best place to order anything. It's quite well known they have the best delivery times and the best delivery success rates. You can bet your banana chips that your order will arrive on time all the time. Not only that, they have some of the best prices out of anywhere else in NZ and the best sales/promotions. Folks, that's a lot of banana chips you'll save here. Did I mention the tons of giveaways they do? But what really tests the value of any retailer is the after-care. Sure, every now and then life gives you a banana but sadly it actually turns out to be an empty banana peel instead and we slip on them and fall. Fortunately for myself I've only had this problem with one item that I ordered, and turned out it was defective. When I asked the customer service monkeys about this I was simply asked to post it back, got it looked over, and received a replacement! No hassle, quick and easy. For this I am extremely grateful. I've been buying from Mighty Ape since 2009, and I can definitely see myself doing more monkey business for many more years to come.
You guys are amazing, talk about quick and efficient, in every area. Appreciate the way you run your business. Here's to a great future for you guys.
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It takes more than just a pretty website to create an award-winning online shopping site. Based in Albany on Auckland's North Shore, Mighty Ape is run from a large open-plan office that's connected directly to a vast 5,500m2 warehouse. On a busy day, there are as many as 100 hard working monkeys under a single roof!