For what it is and how much it cost, definitely delivers what I needed, which is live in my home office so I don't have to keep moving my regular chair in from the other room. The cushion could do with being less firm, and I wish there was a way to lock the tilt entirely instead of just adjusting the stiffness, as that is not a feature I care about. Also as noted in another review, the screws for the armrests are too short – they just barely fit into the thread in the base when you position the arms right at the edge of where they can go (they are meant to be semi-adjustable with short tracks for the screws to fit into instead of just holes, but due to their length you cannot make use of it). I've had one pop loose already. Not a huge deal as I do not really use them but does indicate a bit of a lack in attention to detail in the design phase.