Overall I am satisfied with this chair. The bottom pillow is thick and comfortable, I cannot comment on how it will last though. The mesh back is the highlight for me, it shapes very well to your back when you lean on it, I like the adjustable lumbar support, it is not too aggressive but it does make a difference. The headrest is quite useless for me, I find it not very comfortable and being limited to just height adjust its a hit or miss. Quality wise its good. There is a good weight to the chair and it feels solid once built, speaking of building its very easy to follow but it is easier with 2 people. One of the downsides to the chair is the arm rests. I found that they were way to far forward for me but flipping them around made it much more comfortable. Also on my unit I found that one arm was slightly higher than the other, so I needed to adjust one higher to make them even. The rocking function is solid with no squeaking. Overall I would give this chair a 7.5/10, satisfied but not ground breaking.