Doug Strycharczyk is Managing Director of AQR, a consultancy that works to improve the 'mental toughness' of organizations. Before he founded AQR in 1989 he held a variety of HR and consultancy roles in the private and public sectors. These include Castrol (UK) Limited, Goodyear Tyres, Decca Ltd, J Wedgwood Ltd and the Burton Group. He was the Head of Operations for Castrol (UK) Ltd at the same time as being Head of HR. He is the co-author of Developing Resilient Organizations with Charles Elvin and a contributor to Psychometrics in Coaching, also published by Kogan Page. Peter Clough is Professor at Manchester Metropolitan University and was the former Head of Psychology at Hull University. He is recognised as a leading applied academic authority on the subject of mental toughness. He is co-developer of the mental toughness model and the MTQ48 Mental Toughness Questionnaire. Peter has also contributed to Psychometrics in Coaching and Leadership Coaching, both published by Kogan Page.