The Customer's Victory

From Corporation to Co-operation

By:

F Dupuy

Format:

Hardback

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Description

Francois Dupuy's book describes and analyses how managers need to understand organisations in order to help them effectively implement the changes necessary to operate in today's competitive environment. Focusing on the need to cooperate, Dupuy provides a diagnostic and a methodology that shows managers how to understand why people do what they do and how they can use this knowledge to implement organisational change.

Author Biography:

FRANÇOIS DUPUY is Chairman and CEP of the consulting firm Mercer Delta France. He was formerly affiliate professor at INSEAD and professor of management part time at Indiana University Kelley School of Business. He also acts as an independent consultant and has worked for major public and private firms worldwide. He was previously a researcher in the French National Centre for Scientific Research, specialising in organisational analysis.

Release date NZ

January 29th, 1999

Author

F Dupuy

Audience

Professional & Vocational

Illustrations

VIII, 157 p.

Pages

157

Dimensions

140x216x16

ISBN-13

9780333750223

Product ID

1875549

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