This is the fast track route to understanding and deploying a key personal communications skill that affects success in both job and career. This book includes powerful methods, concepts and techniques that promote confident negotiations and successful outcomes. It offers tips and techniques from gurus such as Chester Karras and detailed verbatim examples of actual negotiations.
PATRICK FORSYTH runs Touchstone Training Consultancy that specializes in the improvement of marketing, sales, communication and management skills. He is the author of a number of successful business and management books.