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Managing Tourism and Hospitality Services on Hardback
Managing Tourism and Hospitality Services on Hardback
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Managing Tourism and Hospitality Services

Theory and International Applications
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Hardback
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Description

The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality. It provides a benchmark of current knowledge, and examines the range of research methods being applied to further develop tourism and hospitality service management research. It is hoped that this book will stimulate new research questions by highlighting tensions and challenges in the area.

Author Biography:

Eric Laws has an MPhil from the University of Surrey and a PhD from Griffith University. He has retired from full time academic life, and is Visiting Professor at Leshan Normal University, Sichuan, P.R. China. His research interests include tourism service quality, destination management, crisis management and elephant tourism. Eric's publications include nearly 100 journal articles, book chapters and conference papers. The Elephant Tourism Business is Eric's twentieth authored or edited book.
Release date NZ
September 14th, 2006
Audiences
  • Postgraduate, Research & Scholarly
  • Professional & Vocational
  • Undergraduate
Contributors
  • Edited by Bruce Prideaux
  • Edited by Eric Laws
  • Edited by Gianna Moscardo
Pages
384
Dimensions
172x244x25
ISBN-13
9781845930127
Product ID
2061755

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