"Making a World of Difference" provides a context for the whole debate about the relationship of people and computers. It looks at the role of IS/IT in a modern society and the way it impacts on people, companies, economics etc. Prof. Walsham readily acknowledges that this environment is rapidly changing and that it is therefore important not to focus too closely on current technologies i.e. the Internet, or one particular system of thought i.e. knowledge management, but consider them as one of many other alternatives. The author also sees what is happening in countries outside of the Western world i.e. China, Japan, Thailand etc. as equally important and in doing so provides the reader with a consideration of the whole. It is structured to be of use for academics and business audience - Part 1 is holistic and reflexive, while Parts 2 and 3 are written for the busy manager who can consider the key issues independently.