Engaging Service

By:

Bryan Williams

Format:

Paperback / softback

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Around 13-25 June using International Courier

Description

This book will focus on how to go beyond merely serving customers. It will clearly explain how to engage every customer and create memorable experiences. All 22 chapters have been written with one primary goal in mind. That goal is to give practical and relevant information that can be applied immediately. Each of the 22 chapters ends with a powerful activity that is designed to help reinforce the chapter's key points.

Release date NZ

June 3rd, 2009

Author

Bryan Williams

Audience

General (US: Trade)

Pages

116

Dimensions

152x229x7

ISBN-13

9780578044880

Product ID

19676563

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