Today's executives have much higher expectations of assistants than in the past. Many executives want their assistants to learn, understand, and especially "know" the business. Administrative/executive assistants will need an entirely new set of skills, such as a commitment to quality performance, cognitive thinking, and management of organizational goals. Joan Burge, author of this cutting-edge book, spotlights the true value that administrative professionals have in terms of their relationship with their principals, their organizations, and the companies for which they work. You'll read why it's essential to maintain your competitive advantage and how continual improvement makes it possible. You will explore key points with Joan that lead to success and will likely wonder who switched on the lights. Once you "see" what is underneath it all, you will become a more effective person-in your personal life as well as in your business life. Burge truly speaks from experience when she shares her philosophies and her stories because she has been an executive assistant herself. As a corporate trainer, speaker, consultant, and CEO of her own company, she brings a wealth of knowledge from both sides of the desk. Underneath It All presents new ideas and ambitious ways to approach the challenge of rising to the top in a field that is exciting and rewarding. This book is a valuable investment in your future.