For over two decades, Kristin Souers, MA LMHC, has dedicated herself to the improvement of people's lives. As a licensed mental health counselor, she has provided counseling services to individuals, couples, and families. With a history of working in early learning, law enforcement, education, and mental health, she has been able to develop an extensive knowledge base. This, along with her expertise in complex trauma, the impact of violence, crisis management, counseling, and trauma-informed care, has allowed her to partner with professionals around the development of trauma-informed practices in a multitude of settings. Veteran school administrator and professional development agent Pete Hall has dedicated his career to supporting the improvement of our education systems. Besides partnering with Alisa Simeral on three ASCD books, he authored The First-Year Principal (Scarecrow Education, 2004) and Lead On! Motivational Lessons for School Leaders (Eye on Education, 2011). Hall currently works as an educational consultant as a member of the ASCD faculty and trains educators worldwide.