ALAN COPPIN was formerly Chief Executive Officer of Historic Royal Palaces responsible for the Tower of London, Hampton Court Palace, Kensington Palace, The Banqueting House Whitehall and Kew Palace. He is Non-Executive Director of Carillion plc and Expocentric plc and Visiting Professor of the Business School of the University of North London. Alan was elected a Companion of the Institute of Management in 1997. Previously Alan was Chief Executive of Wembley plc and management consultant with KPMG. - JOHN BARRATT is a leading change and renewal management specialist. He runs his own successful consultancy practice, Opsis, specialising in strategic change and renewal, leadership development, high performance and self-managing teams and personal development. Before setting up Opsis John worked as a consultant with Cap Gemini Consulting and Wickland Westcott and in human resource management roles with Unilever and Laporte Industries. He has worked with clients in the UK, France, Germany, Holland, Spain, Norway and the USA. His clients include Arthur Andersen, Burger King, GEC Marconi, Glaxo, Hitachi, Levi Strauss, Revlon, FPD Savills, Wembley Stadium Limited and Zeneca.