STEPHEN CARTER is a leading expert on leadership in modern organizations and is Managing Director of Apter International, an internationally renowned business focussed on organisational development. His clients have included HSBC Holdings plc, Saudi British Bank, Mothercare, South African Breweries and Boots. His area of expertise is the development of senior managers and teams through a variety of approaches and he has worked extensively in the UK, Hong Kong, Malaysia, Thailand, Australia, Romania, Greece and the US. He is formerly Head of Management Development at the Chartered Management Institute and author of several business books. - JEREMY KOURDI is a freelance writer and business consultant, and has worked extensively in Europe, Africa and the Middle East. He is the author of eight business books and many articles. Until August 2001 he was Senior Vice President with the Economist Group, and continues to do consultancy work with them. Other clients include Apter International, IMD in Lausanne and Strathclyde University Graduate Business School.