The project manager's role has changed. Once only accountable for their projects' technical success, today's project managers must 'think like CEOs' with shareholder value in mind. Moreover, they must understand how the elements of their projects contribute to the business as a whole. By uniquely tailoring its business lessons to the types of real decisions made by project managers, this book provides a framework for considering business projects based on business concepts. A unique business systems calculator, available online, will help managers evaluate decisions for their potential impact on business objectives. - Outlines the business skills required by today's new and experienced project managers - Focuses attention on the key issue of developing customer satisfaction to produce cash flow - Evaluates a variety of case situations using the unique systems calculator for their business effect - Both authors have taught at the Wharton School of Business and the University of Pennsylvania