Business & Economics Books:

The Modern Grievance Procedure in the United States

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Hardback
$288.00
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  • Around 28 Oct - 7 Nov using International Courier

Description

The result of a major research project funded by the National Science Foundation, this book focuses on unionized grievance procedures in four major industries: steel manufacturing, retail department stores, nonprofit hospitals, and local public schools. Authors David Lewin and Richard B. Peterson identify the determinants and measures of grievance procedure effectiveness and examine the consequences of grievance procedure usage at the individual level. Their work, the first comprehensive study of its kind ever published, serves not only to advance our knowledge of grievance procedure dynamics and outcomes, but also demonstrates the efficacy of behaviorally-oriented research into modern industrial relations.

Author Biography:

DAVID LEWIN is Professor of Business, Faculty Coordinator of the Ph.D. Program, and Director of the Industrial Relations Research Center, Columbia University. RICHARD B. PETERSON is Professor of Management and Organization, University of Washington.
Release date NZ
September 27th, 1988
Audiences
  • Postgraduate, Research & Scholarly
  • Undergraduate
Interest Age
From 7 to 17 years
Pages
301
Dimensions
156x234x17
ISBN-13
9780899301495
Product ID
14645142

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