A key challenge for the majority of high technology companies is finding, managing and retaining good people. Yet a few firms such as PeopleSoft, Cisco, Sun, and Intel have astonishingly low staff turnover rates compared to their rivals. What's their secret? Based on the author's extensive interviews and field research, this book reveals how today's most successful high-tech companies motivate, communicate with, recruit, retain, and lead their incredibly volatile workforces. It describes a variety of successful approaches, and extracts insightful lessons applicable to companies in all industries. In addition there are case studies from Cisco, Hewlett-Packard, Sun, Intel, and others.
Table of Contents
An Extraordinary Environment. People Who Lead People: Lessons from Leaders of High-Tech Companies. Winning the War for Talent. What's in It for Me? Retaining People in the Mecca of Free-Agency. Thriving on Change, Complexity, and Chaos. Communicating to a Highly Skeptical Work Force. It's the People, Stupid. Notes. Index.
CAROL KINSEY GOMAN, PhD, (Berkeley, CA), is an internationally recognized expert on the human side of organizational change. As President of Kinsey Consulting Services, Goman designs organizational transformation strategies, coaches senior managers on ways to increase their effectiveness as leaders of change, and delivers over 100 speeches a year at international and corporate conferences. She has been cited as an authority in media such as Industry Week, Investor's Business Daily, CNN, and NBC Nightly News with Tom Brokaw.