Non-Fiction Books:

The Emotional Labour of Nursing

Its Impact on Interpersonal Relations, Management and Educational Environment


Paperback / softback

Customer rating

Click to share your rating 0 ratings (0.0/5.0 average) Thanks for your vote!

Share this product

The Emotional Labour of Nursing by Pam Smith
In stock with supplier

The item is brand new and in-stock in with one of our preferred suppliers. The item will ship from the Mighty Ape warehouse within the timeframe shown below.

Usually ships within 2-3 weeks


Delivering to:

Estimated arrival:

  • Around 17-23 October using standard courier delivery


This study, written principally for nurse tutors and managers and based on award-winning research, will also interest advanced nursing students. It can support basic courses such as Project 2000, as well as women's studies and personnel management. This book shows how nurse managers' emotional styles affect patients' perceptions of the quality of care, and nurses' perceptions of the ward or unit as a learning environment. In nurse-patient interactions, the nurses' emotional labour affects the patients' outcomes.

Author Biography

PAM SMITH is Professor of Clinical Practice, European Institute of Health and Medical Sciences, University of Surrey, Guildford. Her previous publications include Research Mindedness for Practice (1997) and Nursing Research: Setting New Agendas (1998). She has also been working with Steve Smith at Brunel University and Mike Rustin at University of East London to set up and run two annual events on Emotional Labour: a winter workshop at the Tavistock centre, London and an Annual Conference at South Bank University. these events were a follow up to a special edition of Soundings (a journal of politics and culture) on Emotional Labour in the Spring of 1999.
Release date NZ
January 13th, 1992
Country of Publication
United Kingdom
XI, 232 p.
Palgrave Macmillan
Product ID

Customer reviews

Nobody has reviewed this product yet. You could be the first!

Write a Review

Marketplace listings

There are no Marketplace listings available for this product currently.
Already own it? Create a free listing and pay just 9% commission when it sells!

Sell Yours Here

Help & options

  • If you think we've made a mistake or omitted details, please send us your feedback. Send Feedback
  • If you have a question or problem with this product, visit our Help section. Get Help
  • Seen a lower price for this product elsewhere? We'll do our best to beat it. Request a better price
Filed under...

Buy this and earn 557 Banana Points