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The Detailz In Retail by Markesha Grant Tatum
The Detailz In Retail by Markesha Grant Tatum
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The Detailz In Retail

105 Lessons Missing From The Associate Training Manual
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Paperback / softback
$30.00
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  • Around 11-21 June using International Courier

Description

The Detailz in Retail is about the everyday interactions with customers, store management, and staff. This book is intended to teach new associates how to deal with uncommon customer issues in a humorous manner not found in the training manual. The book covers complaints, weird requests, emotional customers, unruly children, and naughty associates. The general audience will get to see situations from the employees' perspective and learn to be more empathetic towards retail workers.
Release date NZ
April 6th, 2016
Audience
  • General (US: Trade)
Pages
168
Dimensions
127x203x10
ISBN-13
9780692688045
Product ID
25227875

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Retail sector
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