A comprehensive, thoroughly revised guide to good manners offers up-to-date advice on the etiquette of dining, business, correspondence, conversation, sports, weddings, personal relationships, and more, all organized for easy reference. Original.
MARY MITCHELL, the author of The Complete Idiot's Guide(r) to Business Etiquette; Dear Ms. Demeanor; The Young Person s Etiquette Guide; and The First Five Minutes: How to Make a Great First Impression in Any Business Situation, is the founder of Uncommon Courtesies, a consulting firm that helps corporations and individuals hone their personal interaction skills. She is also president of The Mitchell Organization, a training and consulting company. Her column, Dear Ms. Demeanor, is nationally syndicated. She lives in Philadelphia."