Telephone Sales For Dummies

By:

Dirk Zeller

Format:

Paperback / softback

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Description

Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. Telephone Sales For Dummies shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands-on, interactive guide assists readers with making cold calls, warm calls, and referral calls, helping them plan and execute openings to create interesting dialogue; ask key questions; develop persuasive presentation techniques; work within the No Call Law parameters; leave effective and enticing voicemails that get results; get past screeners and get quality referrals; find hot leads; and create callback scripts that close the sale.

Author Biography:

Dirk Zeller specializes in training and coaching sales people and speaks regularly at industry events. He is the author of the bestselling Success As a Real Estate Agent For Dummies.

Release date NZ

November 30th, 2007

Author

Dirk Zeller

Brand

For Dummies

Audience

Professional & Vocational

Pages

288

Dimensions

155x236x17

ISBN-13

9780470168363

Product ID

2100532

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