Helen Stephenson first taught business English in the 1980s. She has written in-house training courses and a course for upper-secondary students. She teaches at the Universitat Oberta de Catalunya. Mara Pedretti lives in Italy and has been an English language teacher since 1995. She is a freelance teacher training in creative teaching and effective communication. She teaches EFL at university level and Business English in companies. She is also an ELT consultant for an Italian publisher. Rolf Cook is a native of the UK, but has lived in Italy since the early 90s. He has 20 years' experience in teaching English as a foreign language and runs training sessions on teaching techniques. Rolf is also a translator, and teaches translation at university level.