Quamrul Alam is Professor of International Business and Strategy at Central Queensland University. Before joining Central Queensland University, Professor Alam worked at Monash University, La Trobe University and Victoria University of Australia. He has a strong research and project management background and has published over 50 journal articles, presented over 100 conference papers and reports, written six books and 21 book chapters, and chaired many sessions in international public management and governance conferences. Professor Alam has supervised 20 PhD research topics including public governance, regulatory governance, public sector leadership, public– private partnership, economic geography and international business, and local government and disaster management. Rizwan Khair is currently working as a faculty member in the South Asian Institute of Policy and Governance of North South University. A former career civil servant, he also served as Member Directing Staff in Bangladesh Public Administration Centre (BPATC) and was Director of the Institute of Governance Studies (IGS), now known as BIGD of BRAC University. His research interests and writings include public policy, public sector management and reforms, governance, human resource management, managing development and GO- NGO relations. His recent publications include co- editor of Managing Change for Better Public Service Delivery (Routledge) and ‘Participatory policy process in Bangladesh: Efforts in search of participatory governance?’ in Public Service Delivery in Bangladesh: Public Policy and Local Government (UPL, Bangladesh). Asif M. Shahan is currently working as an associate professor at the Department of Development Studies, University of Dhaka. He completed his PhD in Political Science and MPA from George Mason University, USA. His key areas of research are: politics– administration relationships, the emergence, evolution and performance of democratic political institutions, especially the institutions of accountability, performance- based accountability and the politics of policy process.