Draws together the experiences, insights and findings of some of the world's leading staff developers in open and flexible education. The book is designed to provide an overview of the trends, influences and events which are shaping the work of these professionals and the policy changes, processes and outcomes they are helping to bring about in this expanding field. The book offers various frameworks and strategies for staff development activities, with examples from commercial, professional and educational settings, and shows how these can be refined and adapted to more specific contexts.