Business & Economics Books:

Service Quality Management in Banking Sector

Research Perspective
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Paperback / softback
$159.00
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Description

The book discusses the primary data analysis of Service Quality and Customer Satisfaction among Private, Public and Foreign Sector Banks. Content of the book has been developed to fully support the researchers to conduct primary data analysis. Additionally, this book discusses various statistical tests like Factor Analysis, Normality Test, Run-Test, Mean and Standard Deviation Test, One Sample t-Test, Two Sample t-Test, Anova Test, Chi-Square Test, Correlation Analysis and Regression Analysis. It will be useful for Ph.D. scholars, researchers and academicians. This book is invaluable for anyone studying service quality in banking sector.
Release date NZ
February 13th, 2015
Audience
  • General (US: Trade)
Illustrations
illustrations
Pages
148
Dimensions
152x229x9
ISBN-13
9783659341045
Product ID
23616539

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