Service Operations Management

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Description

As a part of business management, service operations management refers to the study and practice of managing, controlling, designing efficient service methods that reduce cost and maximize the profit. The main categories looked upon while managing operations are efficiency, effectiveness, safety, risk and maintenance, after sales service etc. This book elucidates new techniques of service operations and their applications in a multidisciplinary approach. Most of the topics introduced in it cover new techniques and the applications of this subject. This textbook will serve as a valuable source of reference for those interested in this field.

Release date NZ

May 30th, 2018

Audience

General (US: Trade)

Contributor

Edited by George Firth

Pages

238

Dimensions

178x254x14

ISBN-13

9781682854723

Product ID

27609288

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Service Operations Management

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