How will the Service assurance team and the organization measure complete success of Service assurance? Is the Service assurance process severely broken such that a re-design is necessary? Is a fully trained team formed, supported, and committed to work on the Service assurance improvements? How would one define Service assurance leadership? How do we measure improved Service assurance service perception, and satisfaction? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service assurance investments work better. This Service assurance All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Service assurance Self-Assessment. Featuring 724 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service assurance improvements can be made. In using the questions you will be better able to: - diagnose Service assurance projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Service assurance and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Service assurance Scorecard, you will develop a clear picture of which Service assurance areas need attention. Your purchase includes access details to the Service assurance self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.