lare Moore runs a successful speaking, training and consultancy business called Business Jigsaw. She comes from a family of entrepreneurs and broke with tradition by going to business school and then joining the graduate programme of a major airline. In her 9 years with BA, she worked in Operations, Sales, Marketing and managed the Customer Relations department as well as the customer service for BA's Frequent Flyer programme, "Executive Club". She then moved to be Head of Customer Relationship Management post with a large telecoms firm before starting Business Jigsaw.