This book provides leaders in high risk industries a better understanding of how their values and behaviors can influence the organization's safety culture and improve its capacity to bounce back from failure. Examples are illustrated through case studies and practical tools are provided to evaluate and improve an organization's culture by improving leadership capability. This unique book integrates the areas of safety culture and high reliability from the perspective of leadership in a work team environment. Readers of the book will get a fresh perspective on safety culture and reliability that can be translated into practical steps for improving their organization through its leadership.
Cindy L. Caldwell is currently a senior technical advisor for Environmental, Health, and Safety at a DOE National Laboratory. Her work includes understanding and evaluating operational culture, organizational reliability and risk management. Ms. Caldwell is certified by the American Board of Health Physics, has a BS in Bacteriology, an MS in Radiological Science and a PhD in Human and Organizational Systems.