Non-Fiction Books:

Retail Sales & Customer Service Training - Volume 2

Getting Retail Service Right !
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Paperback / softback
$40.00
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Description

Performing Retail Sales & Customer Service will then move on to various sales techniques - outlining why a particular method is used and how this is advantageous in a selling environment - with sections on advanced techniques such as value-add selling and positive pitching. A comprehensive guide to Point of Sale (POS) is also covered. We Discuss; Greetings Discovery Offering the Solution Creating Interest with Features & Benefits Overcoming Objections Closing the Sale Additional Selling Techniques Point of Sale (POS) Phone Calls, Emails & Internet Sales Complaints Handling & Store Security
Release date NZ
July 1st, 2012
Audience
  • General (US: Trade)
Pages
98
Dimensions
133x203x5
ISBN-13
9781478251446
Product ID
37781682

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