It's tricky enough to spearhead a big project when you're the boss. But when you're the leader of a team of people who don't report to you, the obstacles are even greater. Results Without Authority is the definitive book for project managers looking to establish credibility and control. A groundbreaker in the field, it supplies a start-to-finish system for getting successful project results from cross-functional, outsourced, and other types of teams. The completely updated second edition includes new information on: Agile methods and evolving project management tools Strategies for working with virtual teams Analytical versus "blink" decision processes The use (and misuse) of social media in project environments The myth of multitasking. For project leaders lacking clear-cut authority, getting everyone on board-and keeping them there-can be a challenge. Results Without Authority is the must-have guide for getting the best results from your team.