"I often talk about the importance of trust when it comes to work: the trust of your employees and building trust with your customers. This book provides a blueprint for how to build and maintain that trust and connection in a digital environment." -Eric S. Yuan, founder and CEO of Zoom A Harvard Business School professor and leading expert in virtual and global work provides remote workers and leaders with the best practices necessary to perform at the highest levels in their organizations. The rapid and unprecedented changes brought on by Covid-19 have accelerated the transition to remote working, requiring the wholesale migration of nearly entire companies to virtual work in just weeks, leaving managers and employees scrambling to adjust. This massive transition has forced companies to rapidly advance their digital footprint, using cloud, storage, cybersecurity, and device tools to accommodate their new remote workforce. Experiencing the benefits of remote working-including nonexistent commute times, lower operational costs, and a larger pool of global job applicants-many companies, including Twitter and Google, plan to permanently incorporate remote days or give employees the option to work from home full-time. But virtual work has it challenges. Employees feel lost, isolated, out of sync, and out of sight. They want to know how to build trust, maintain connections without in-person interactions, and a proper work/life balance. Managers want to know how to lead virtually, how to keep their teams motivated, what digital tools they'll need, and how to keep employees productive. Providing compelling, evidence-based answers to these and other pressing issues, Remote Work Revolution is essential for navigating the enduring challenges teams and managers face. Filled with specific actionable steps and interactive tools, this timely book will help team members deliver results previously out of reach. Following Neeley's advice, employees will be able to break through routine norms to successfully use remote work to benefit themselves, their groups, and ultimately their organizations.

Author Biography

Tsedal Neeley is the Naylor Fitzhugh Professor of Business Administration at the Harvard Business School, as well as the head of the Leadership and Organizational Behavior (LEAD) course in the MBA program. Tsedal also co-chairs the executive offering Leading Global Businesses. She teaches extensively in executive programs such as Global Strategic Management, Program for Leadership Development, and Harvard Business Analytics Program. Tsedal is a recipient of the prestigious HBS Charles M. Williams Award for Outstanding Teaching in Executive Education. With her award-winning book, The Language of Global Success, Tsedal chronicles the unfettered behind-the-scenes globalization process of a company over the course of five years. She has also written extensively about how global teams succeed. Tsedal's work also focuses on how to navigate the global and digital work environment on issues ranging from digital literacy, digital tools, the digital leader, leading agile teams to company-wide digital transformations. Tsedal has published in leading scholarly and practitioner-oriented outlets such as Academy of Management Journal, Organization Science, Management Science, Journal of International Business, Strategic Management Journal and Harvard Business Review. Her research has been widely covered in media outlets such as BBC, CNN, Financial Times, NPR, the Wall Street Journal, and the Economist. Prior to her academic career, she spent ten years working for companies like Lucent Technologies and The Forum Corporation in various roles including strategies for global customer experience, 360-degree performance software management systems, sales force/sales management development, and business flow analysis for telecommunication infrastructures. With extensive international experience, she is fluent in four languages. Tsedal received her Ph.D. from Stanford University in Management Science and Engineering, specializing in Work, Technology and Organizations. She was a Stanford University School of Engineering Lieberman award recipient for excellence in teaching and research. She was honored as a Stanford Distinguished Alumnus Scholar, and a Thinkers50 2018 "On the Radar list" of emerging thinkers with the potential to make lasting contributions to management. Tsedal serves on the Board of Directors of Harvard Business Publishing and the Partnership Inc. (Strategic Committee) and is a member of Rakuten's Advisory Board.