Kirsty Anderson is a Teaching Fellow in the School of Education at Durham University. She teaches English and Art for Education on the UG programme at Durham University where she is also the departmental coordinator for Erasmus and International opportunities. She worked in Newcastle schools for 14 years as class teacher, literacy consultant and as a deputy head. Kirsty has extensive experience of working with children who have English as an additional language through working in diverse, multicultural schools. She is currently attempting to learn Czech whilst also undertaking a PhD exploring the demands of the teaching profession. Susan Wallace is Emeritus Professor of Education at Nottingham Trent University where, for many years, part of her role was to support learning on the initial training courses for teachers in the FE sector.  She has researched and published extensively on education, training and management of behaviour, and is a popular keynote speaker at conferences. Her particular interests are in mentoring and the motivation and behaviour of students.