Thoroughly updated and enhanced by new print and electronic ancillaries, this full-color text provides accurate, practical information and instruction on phlebotomy procedures with a comprehensive background in theory and principles. Reflecting current CLSI guidelines, NAACLS competencies, and federal regulations, this Fourth Edition includes updated information on safety issues and equipment, laboratory information systems and instrumentation, legal issues, and diagnostic tests. This edition also includes caution notes identifying dangerous practices and problem areas. An accompanying CD-ROM includes clinical procedures videos, animations, electronic flashcards, and a glossary with audio pronunciations. The Workbook provides students with chapter-by-chapter exercises to reinforce text material, assessment tools to evaluate their skills, realistic scenarios to gauge their grasp of key concepts, and skills logs to chart their progress. Included are key terms matching exercises; chapter review questions; crossword puzzles; skill and knowledge drills; requisition activities; competency checklists; case studies; concept mapping exercises; procedure evaluation forms; venipuncture practice logs; and the lab tests and departments appendix from the text. An Instructor's Resource CD-ROM includes PowerPoint slides; image bank; test generator; videos; animations; lab tests and departments appendix from the text; venipuncture practice logs; and examples of confidentiality statement forms and assumption of risk forms.