Perfect Phrases for Managers and Supervisors, Second Edition

By:

Meryl Runion

Format:

Paperback / softback

Series:

Perfect Phrases Series

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Description

The Right Phrase for Every Situation . . . Every Time Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization. Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for: Setting a tone of mutual trust and respect Dealing with difficult employees and delicate problems Conducting interviews and performance reviews Empowering your people Disciplining workers or terminating employment

Author Biography:

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Release date NZ

August 16th, 2010

Author

Meryl Runion

Audience

Professional & Vocational

Edition

2nd edition

Illustrations

0 Illustrations, unspecified

Pages

208

Series

Perfect Phrases Series

Dimensions

130x203x13

ISBN-13

9780071742313

Product ID

7160565

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