Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

By:

Susan Benjamin

Format:

Paperback / softback

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Description

Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

Author Biography:

Susan F. Benjamin is a communications consultant and the author of 5 books, including Words at Work. Her articles on language-related issues have appeared in USA Today, Philadelphia Inquirer, and New York Daily News.

Release date NZ

September 16th, 2007

Author

Susan Benjamin

Audience

Professional & Vocational

Pages

240

Dimensions

130x203x13

ISBN-13

9780071493048

Product ID

2078926

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