Heather Gluyas is Lecturer in the School of Health Professions at Murdoch University, Australia, and Adjunct Professor in the School of Nursing and Midwifery at University of Notre Dame, Australia. She completed her doctoral studies in Patient Safety in 2008. Dr Gluyas lectures in the areas of Quality and Safety, Human Factors and Clinical and Corporate Governance, as well as providing consultancy nationally and internationally in the areas of Patient Safety, Human Factors, and Quality and Risk Management. Paul Morrison is Dean of the School of Health Professions at Murdoch University in Perth, Australia. He has a long-standing interest in the education of health professionals and has worked in health care and university settings in Ireland, the UK and Australia. He is a registered nurse and a registered psychologist with an established track record of applied research and is widely published.