Ann Taket, Professor of Primary Health Care, Faculty of Health & Social Sciences, South Bank University, London. Has over 18 years experience in OR and Health Services Researchand has over 100 publications. She has worked as advisor to WHO, ODA and the British Council. Leroy White, Principal Lecturer in Primary & Community Care Reearch, Faculty of Health & Social Sciences, South Bank University, London. Has over 10 years experience in OR in both the UK and developing countries. He has over 30 publications. Leroy White & Ann Taket contributed 'Critiquing Multimethodology as Metamethodology: Working Towards Pragmatic Pluralism' to the Wiley book 'Multimethodology', edited by John Mingers and Tony Gill.