Non-Fiction Books:

Organising Care Around Patients

Stories from the Frontline of the NHS
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Format:

Hardback
$342.00
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  • Around 18-28 June using International Courier

Description

The NHS has long declared its commitment to 'patient-centred care' but a large gap remains between the fine words and the reality. This book offers new insights by listening closely to those with frontline experience of being cared for. It draws on the power of story-telling – increasingly valued as a tool for learning and research – to help healthcare professionals, managers and politicians to understand how to deliver care that is better organised around patients. It provides accounts from patients and carers about what it’s like when services get it right and wrong, from birth up to the end of life. Each testimony provides powerful messages which are hard to ignore. The cumulative presentation suggests a set of key principles to inform a redrawing of the system.

Author Biography:

Naomi Chambers is Professor of Healthcare Management at the University of Manchester Jeremy Taylor is Director for Public Voice at the National Institute for Health Research -- .
Release date NZ
September 7th, 2021
Audiences
  • Professional & Vocational
  • Tertiary Education (US: College)
Illustrations
3 black & white figures
Pages
240
ISBN-13
9781526147455
Product ID
34688701

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