To help customers reduce the growing cost of managing employee computers both in the office and on the road, Novell created Novell (R) ZENworks (R) for Desktops 4. ZENworks stands for Zero Effort Networks. Built to operate over the Internet as well as internal networks, ZENworks for Desktops 4 automates key network management tasks so IT professionals save time and money that can be spent on other projects or put directly to the company's bottom line. This guide allows the reader to leverage the power of ZENworks to manage all of the desktops on a network from a single point of administration.

Author Biography

Brad Dayley is a software engineer on Novell's Critical Problem Resolution team. He has nine years of experience installing, troubleshooting, and coding Novell's products. He co-developed an advanced debugging course used to train Novell's support engineers and customers and is the co-author of Novell's Guide to Resolving Critical Server Issues. Lisa DaNae Dayley has a bachelor's degree in advertising copywriting from Brigham Young University and has owned and operated her own digital media services business for eight years. She provides a wide range of services from copywriting and graphic layout to digital video editing and publishing. DaNae's current biggest project is keeping track of her husband and three sons wherever their Jeep will take them. Ron Tanner is a networking computer professional who has been with Novell since 1993; he is currently a ZENworks Product Manager, defining future ZENworks products. Prior to being with Novell, Ron worked at AT&T Bell Laboratories developing advanced networking systems. Ron has been involved with the ZENworks project since its inception.