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Negotiation for Health and Social Service Professionals by Keith Fletcher
Negotiation for Health and Social Service Professionals by Keith Fletcher
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Negotiation for Health and Social Service Professionals

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Description

This text constitutes a negotiating manual which places the generic skills of negotiating specifically in the context of the health and social services. It is designed as a practical tool to give the reader an overview of the main features of negotiation and suggest ways in which they can practice and develop skills. The book also explores the changes which are taking place in the health and social services. It considers their implications for policy, management, service delivery and professional practice. The author suggests ways for individual managers and professionals in the public, private and voluntary sectors to make use of their skills to exploit the changes to best effect.

Author Biography:

Keith Fletcher was Deputy Chief Inspector in the Social Services Inspectorate of the Welsh Office until the end of 1992 when he became a health and social services planning consultant. He designed and ran negotiating courses and had wide experience in training and development in the management of health and social services.
Release date NZ
February 1st, 1998
Audience
  • Professional & Vocational
Pages
200
Dimensions
155x233x8
ISBN-13
9781853025495
Product ID
6927305

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