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Mastering the Business Environment

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Mastering the Business Environment

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Description

This text provides an insight into the key external analyses organizations need to undertake. Using the acronym SPECTACLES, the book considers the social, political, economic, cultural, technological, aesthetic, customer, legal, environmental and sectoral factors that make up the set of external influences on the organization. Using examples from real organizations, the book provides the reader with clear pointers as to the factors to be considered and their interrelationship. Each chapter includes information for carrying out the analyses, together with a summary and a set of questions.

Author Biography:

ROGER CARTWRIGHT, previously Director of the Centre for Customer Relations and Deputy Head of the Faculty of Business Management and Computing at Perth College, is a consultant and writer specialising in management skills, organisational behaviour, customer relations and tourism. - Roger has worked with a large number of organisations, and is the author of a range of books designed for students and practitioners.
Release date NZ
February 28th, 2001
Audience
  • Further/Higher Education
Country of Publication
United Kingdom
Illustrations
XII, 272 p.
Imprint
Red Globe Press
Pages
272
Publisher
Bloomsbury Publishing PLC
Dimensions
156x233x16
ISBN-13
9780333929377
Product ID
1632617

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