The author's book "Implementing Six Sigma" (0-471-29659-7) focused on the main activities for making this tool work. This new title addresses the key issues involved in managing its implementation. Placing its focus on the procedures, the checklists, and the pitfalls of managing the implementation, this text offers detailed coverage of Six Sigma techniques and includes real world examples from major companies, including Motorola and General Electric. It also contains plans, checklists and metrics.

Author Biography

FORREST W. BREYFOGLE III is founder and President of Smarter Solutions, a company specializing in training and consulting in Six Sigma methodologies. He is the author of Implementing Six Sigma (Wiley). JAMES M. CUPELLO, PhD, is a research biophysicist at the United States Air Force Research Laboratory, a senior member of the American Society for Quality (ASQ), and an ASQ Certified Quality Engineer (CQE). BECKI MEADOWS, a Six Sigma consultant with Smarter Solutions, is a former quality manager with General Electric, where she worked on implementing their Six Sigma infrastructure.