Management by Measurement

Name: Management by Measurement
SKU: 9866807
Price: 293.00 NZD
Availability: InStock

Designing Key Indicators and Performance Measurement Systems

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Paperback / softback

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Description

A world that is changing faster and faster forces companies to a continuous performance monitoring. Indicators give the impression to be the real engine of organizations or even the economy at large. But performance indicators are not simple observation tools. They can have a deep “normative” effect, which can modify organizational behaviour and influence key decisions. Companies are what they measure! The selection of good performance indicators is not an easy process. This monograph focuses on the designing of a Performance Measurement System (PMS), knowing that “magic rules” to identify them do not exist. Some indicators seem right and easy to measure, but have subtle, counter-productive consequences. Other indicators are more difficult to measure, but focus the enterprise on those decisions and actions that are critical to success. This book suggests how to identify indicators that achieve a balance in these effects and enhance long-term profitability.

Release date NZ

October 15th, 2010

Author

Audience

Professional & Vocational

Edition

Softcover reprint of hardcover 1st ed. 2007

Illustrations

XI, 242 p.

Pages

242

Dimensions

156x234x13

ISBN-13

9783642092275

Product ID

9866807

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