Business & Economics Books:

Listen Up or Lose Out

How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster
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Paperback / softback
$44.00
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Description

Learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success. Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and under-utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems. Bolton teaches you key communication skills by: breaking down listening into a set of learnable skills such as avoiding the urge to criticize, question, or advise; focusing on the speaker's point of view; asking the right questions, in the right order; and learning how to read people's feelings and reflect them back Listen Up or Lose Out explains how one can become a skilled listener who experiences fewer conflicts, makes better decisions, and discovers opportunities that others might miss. Whether personally or in business, could you benefit from better communication Give listening a try!

Author Biography:

Robert Bolton, PH.D., is known for his expertise in training trainers. He is a co-founder of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the author of several books. Dorothy Grover Bolton, ED.M., is known for herexpertise in training trainers. A co-founder of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the authors of several books including the perennially popular People Styles at Work... And Beyond.
Release date NZ
March 23rd, 2018
Audience
  • General (US: Trade)
Country of Publication
United States
Imprint
Amacom
Pages
272
Publisher
HarperCollins Focus
Dimensions
152x229x19
ISBN-13
9780814432013
Product ID
26804933

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