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The core of this book is based upon materials that were developed from a variety of leadership development training courses. One of the examples quoted where radical change has taken place in an organization is that of British Airways. The book examines how a leader can understand and quantify the pressures acting on the organization from customers, shareholders and existing employees.
About the Authors... Dr. Nick Georgiades is a consultant with an incomparable record of achievement gained in top international companies. Prior to establishing NGA Organisation Consultants, an organisation with a truly global client base (www.ngauk.com) Nick was Director of Human Resources for British Airways plc, London. Before this, he was Head of the Department of Occupational Psychology at Birkbeck College, University of London. Dr Richard Macdonell lectures in organisational behaviour in the University of Salford to undergraduates in the Department of Business and Management Studies and to post graduates in the Management School. He is a chartered psychologist, and a consultant to many international companies in selection and appraisal methods.