GILES RUBENS currently works for Hildebrandt International. He began his career in industry working for ICI for seven years in a number of research and marketing roles. He moved into management consultancy in the 1980s ad has specialized in working with professional service organizations in general and law firms in particular for the past fifteen years. HILDEBRANDT INTERNATIONAL is the leading provider of strategic advice, managerial guidance and implementation support to professional services organizations and corporate legal departments worldwide. Clients include law firms, law departments, investment banks, accounting firms, and professional service firms.