Congress intended the Telecommunications Act of 1996 to reduce regulatory costs and to improve consumer welfare in one of America's most rapidly growing and socially important industries. In this volume, 14 distinguished state and federal regulators, telecommunications executives, public policy scholars, and legislators consider whether the first major overhaul of US communications policy in more than 60 years is accomplishing its purposes. Each influential leader focuses on two questions: Is the Telecommunications Act of 1996 broken? If so, how can we fix it? The diverse responses provide a valuable, succinct historical record for future policy research.