The most comprehensive, practical introduction yet! Everything managers need to know to make groupware work for their organizations. This book is required reading for anyone involved with the planning and development of their organization's collaborative computing systems. It provides executives, organizational planners, and departmental managers with a straightforward introduction to the concepts, terminology, and technologies of groupware and explores the many strategic advantages that groupware, workflow, and workgroup computing have to offer virtually any type of organization or enterprise.
At the same time, it arms systems administrators and developers with proven approaches to groupware system design, and offers expert guidance on how to tailor versatile, cost-efficient groupware systems to the varying needs of the groups they serve: The most timely, comprehensive review of the full range of groupware options currently in print Covers everything from e-mail, client/server and workflow systems, to electronic meetings and electronic coauthoring Includes examples that vividly demonstrate how groupware can work for any type of organization or enterprise: Shows organizations how groupware meets their business process reengineering needs Critically reviews a wide range of products currently available on the market
Table of Contents
Objects of Collaboration. Client/Server Architecture and Collaborative Computing. Electronic Messaging and Mail Systems. Workflow: Computer-Supported Collaborative Work Processing. Electronic Meetings (EMs). Conclusions. References. Index.
Dr. SETRAG KHOSHAFIAN is a recognized expert in databases and groupware. He is the author and coauthor of a number of technical papers and other books, including Object-Oriented Databases, published by Wiley. MAREK BUCKIEWICZ studied electrical engineering and has worked for more than 30 years in the fields of graphic design and technical communication.